引越し箱ノート / SUPPORT

How can we help?

Need a hand with your move? Send the app version, device model and what happened. Please omit private information from screenshots.

CnhookWuaizhen@gmail.com

How do I start?

Create your move, choose rooms and add your first box. Box numbers are assigned automatically. You can add or edit contents later.

Can I scan a QR label on another device?

Restore a backup containing the same box first, then scan in the app. The QR code alone does not transfer the inventory.

How do I print labels?

Choose 3, 4 or 6 labels in the preview and print on A4 at actual size (100%). Test a scan before attaching the labels.

What should I do before changing devices?

Save a ZIP backup from Settings and restore it on the new device. Verify the restored records before deleting old device data.

Can I switch languages?

Use Language in Settings. Your own room names and item descriptions are not automatically translated.