The short version: recording and editing happen on your device. Apple handles payments. You control exports. We receive support information only when you choose to contact us.
1. About this policy
This policy explains how Vellocap’s app, this website, and email support handle information. “Vellocap,” “we,” and “us” refer to the developer responsible for Vellocap, as identified in the App Store listing.
For privacy questions or requests, email CnhookWuaizhen@gmail.com.
2. Your recordings and edits
Screen videos, thumbnails, editing drafts, and related media files are processed and stored on your device. Vellocap does not operate a media-upload server and does not receive your videos through the app’s recording or editing functions.
The app does not require a Vellocap account and does not include advertising or third-party analytics SDKs. Your quality, audio, appearance, and language preferences are saved locally.
Recording starts after your confirmation in Apple’s system controls. Screen recordings may contain notifications, personal information, or other content visible on your screen. You choose what to capture and when to stop. Some apps or protected content may restrict recording.
3. Permissions you control
- Microphone: used when you choose to include microphone audio. Microphone permission is optional for recordings that do not use it.
- Photos: permission to add videos is requested when you choose to save an export to Photos. The app does not need access to your full photo library for this action.
- Notifications: if allowed, a local notification lets you know a recording has finished. These are not marketing notifications.
- Screen capture: controlled through Apple’s recording interface and your system confirmation.
You can review or change app permissions in your device’s Settings. A feature may be unavailable when a permission it needs is disabled.
4. Storage, backup, and deletion
Recordings remain in the app’s local storage until you delete them or the app’s data is removed. You can delete recordings and clear eligible temporary files in Vellocap. Media storage is marked for exclusion from device backups.
Export important videos before deleting the app or changing devices. Reinstalling Vellocap or restoring a purchase does not restore your video files. Recovery tools cannot restore files that are missing or irreparably damaged.
Deleting a video inside Vellocap does not delete copies you have already saved to Photos, Files, or another destination. Manage those copies separately.
6. App Store purchases
Apple processes payments, subscriptions, and eligible purchase restoration. Vellocap uses Apple’s StoreKit service to verify whether your Apple Account has an active PRO entitlement. Verification and purchase actions may connect to Apple’s services.
We do not receive your payment card details through the app. Apple handles information associated with your Apple Account and purchases under its own policies. See Apple’s privacy information.
7. Email support
If you email CnhookWuaizhen@gmail.com, we receive your email address and the message, device details, and attachments you choose to send. We use this information to respond, troubleshoot, and keep necessary records of the request.
Support email is handled through Gmail. Google processes these communications as part of providing email services; see Google’s Privacy Policy. Email processing and storage may take place outside your country.
Send only information needed to describe the issue. Please remove private content from screenshots and do not send passwords, payment card details, or sensitive recordings.
We retain support correspondence for as long as reasonably needed to resolve the request, address related follow-up, or meet applicable legal obligations. You may contact us to request access, correction, or deletion of information you sent to support. Applicable legal requirements may limit deletion.
8. This website
This website does not use advertising trackers, analytics scripts, account sign-in, contact forms, or application cookies. Its pages and the product image are served as static files; it does not use browser storage to build visitor profiles.
The hosting service delivering the website may process ordinary request information, such as an IP address, browser details, requested page, and access time, to deliver and secure the site. Retention of those server logs depends on the hosting service. Links to the App Store, Apple support, and other external pages are governed by those services’ own policies after you follow them.
9. Your choices and requests
You can manage your app data directly on your device: change preferences, revoke optional permissions, delete recordings, and remove the app. We cannot retrieve or delete a recording stored only on your device.
Depending on your location and applicable law, you may have rights concerning personal information you supplied to us, including access, correction, deletion, or objection to certain uses. Contact CnhookWuaizhen@gmail.com to make a request. We may ask for information reasonably needed to confirm it relates to you.
We do not sell personal information or use it for targeted advertising. We do not knowingly solicit personal information from children through Vellocap. If you believe a child has sent personal information to support, contact us so we can address it.
10. Policy updates
If our practices change, we will update this page and revise its effective date. Where required, we will provide additional notice. Questions about this policy can be sent to the support email above.