Support & Help

Start with what you already have

1. Follow the first-run guide to set household size and target days.
2. Add supplies with a name, quantity, expiry date and storage location.
3. Review shortages and dates on Home, then record replenishment from the shopping list.

A purchase is not showing in inventory

The purchased checkbox is a shopping marker. Use the action to save quantity and expiry information to create a stock batch. Check inventory after saving to avoid recording the same purchase twice.

A reminder did not appear

Allow app notifications in iOS Settings and check Focus and notification preview settings. Use the notification check and test options in the app. Save changes to quantities or dates. OS conditions can affect delivery, so also review dates in the app regularly.

Moving to another device

Create a backup from the data section in Settings on the old device, transfer the file and restore it on the new device. Keep backups containing photos in a safe location. Restoring replaces current records. Automatic cloud synchronization is not provided.

Sharing with family

You can use different recorder names on one device and create multiple bags. Shared editing across devices is not supported. Share or print a PDF for family review.

Language, purchases and refunds

Choose 日本語, English or 中文 in app settings. Item names and other content you enter are not automatically translated. Check the App Store for purchases and the current price. For refunds, follow Apple’s instructions.

Contact by email

If your email app does not open, copy the address above. This is not an emergency response service.